EastLakeRecruiter Since 2001
the smart solution for East Lake jobs

Service Desk Technician

Company: VirtualVocations
Location: Warren
Posted on: October 30, 2024

Job Description:

A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers.



Key Responsibilities

Serve as the primary point of contact for customer IT support via phone, email, and chat
Document, track, and monitor issues in the ticketing system to ensure timely resolution
Assist with the setup, configuration, and maintenance of user accounts, software, and hardware



Required Qualifications and Education

2+ years of relevant experience in IT support
High school diploma, GED, or an associate's degree from an accredited institution
Basic understanding of Active Directory, Office 365, VPNs, and remote desktop tools
Experience with ServiceNow
Intermediate computer skills with at least six months as a Help Desk Technician

Keywords: VirtualVocations, East Lake , Service Desk Technician, Professions , Warren, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

East Lake RSS job feeds