Area Manager Castaway Bay
Company: Cedar Point
Location: Norwalk
Posted on: October 7, 2024
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Job Description:
Overview:The Area Manager at Castaway Bay is responsible for
maintaining guest service standards within all operations of the
hotel as the Manager on Duty during second shift. The
responsibilities include daily communication with the front office,
housekeeping and food and beverage managers.
Responsibilities:-Assists in developing standard operating
procedures for all hotel departments and ensuring the adherence to
those SOPs.-Provides leadership and training to the supervision
team utilizing strong interpersonal and communication
skills.-Ensures proper staffing of all areas based on forecasted
occupancy and budget.-Communicates with other park divisions as
needed, which will include verifying that all scheduled appearances
by characters and live entertainment are kept and notify staff of
any changes.-Coordinates with park operations and aquatics on
waterpark operation.-Utilizes strong communication and
interpersonal skills with their associates in regard to any changes
to hotel or park policy that may impact the operation.-Ensures that
all departmental logs and reports are completed and sent daily to
the appropriate people.-Maintains accurate attendance and
performance records as well as provide appropriate coaching and
counseling to associates when needed.
Qualifications:
Keywords: Cedar Point, East Lake , Area Manager Castaway Bay, Executive , Norwalk, Florida
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